Terms and Conditions

Total Disc Repair is a responsible trader both online and offline; we pride ourselves on being transparent about our terms.

Read Our Full Terms and Conditions

Order Fulfilment

We can only fulfil certain orders outside the UK…

TDR distributes products from a range of global manufacturers and we operate within various distributor networks. Whether we can supply a machine, consumables or parts to you depends on which product range you are interested in and in which country you are based.

If you place an order with us for products covered by a different distributor, we are obliged to pass your order on to them, for which the sales price may be different.

To find your local distributor, visit our network page, or contact us to find out if we can fulfil your order, we promise a speedy response.

We reserve the right to cancel any order and refund any payments for goods purchased outside our guidelines; we are sorry if this inconveniences you in any way.

Read Our Shipping Terms

Privacy Policy

Total Disc Repair Limited are committed to protecting and respecting your privacy. This policy (together with our terms of use and any other documents referred to on it) sets out how we process your personal data and your rights in respect of that data. For the purpose of the Data Protection Act 1998 (the ‘Act’), the data controller is Total Disc Repair Limited of Unit 1, Christchurch Business Park, Radar Way, Christchurch, Dorset, BH23 4FL.

Read Our Full Privacy Policy

Tax/VAT

By law, all orders shipped within the UK must have 20% VAT applied.

Orders are exempt from tax when sent to regions such as the Republic of Ireland and the Channel Islands as well as countries outside the EU (for instances that we are contractually able to fulfil).

Orders placed by customers within the EU must also be charged VAT unless a valid tax code is provided.

As there is not currently a facility to choose or submit your tax status, we would advise anyone outside of mainland UK to contact us for a full quotation.